Webshop Update

Over the past few months we have undertaken a review of our aftermarket website and looked to introduce changes which will improve communication with our worldwide dealer network and enhance our service to you.

After listening to your feedback we have designed and implemented changes which are aimed to make your buying experience a better one.

The main improvements include:

  • Enhanced commitment to quality – we will acknowledge your query within 2 hours
  • Updated contact information directed to a dedicated account executive – this is now available on the contact us page
  • Updated delivery information – we have outlined a standard delivery schedule
  • Additional information for account and invoice queries – there is a dedicated email for the accounts department
  • Alterations to the ordering process – An order reference input box has been added to allow you enter your own reference number
  • We have updated the details on the invoicing to make it easier for both supplier and customer to match up payments – your order number will now become your invoice number

Cookie Policy

1 What is a cookie?

A cookie is a small text file that is stored by your browser (e.g. Internet Explorer, Chrome or Safari) on your device (e.g. computer, phone or tablet). They enable websites to store user information such as preferences and settings. Cookies basically allow websites to remember users and their preferred settings for that particular site, enabling the site to respond accordingly.

2 How do we use cookies?

Information supplied by cookies can help us to analyse the profile of our visitors and help us to provide you with a better user experience. For example, certain cookies can help us identify the most and least popular areas of our site, we can then tailor the site accordingly.

3 Anonymous analytics cookies

Anonymous analytics cookies can tell us whether or not you have visited the site before.

Every time a user visits our website, web analytics software provided by a third party generates a cookie.

Your browser will let us know if you have these cookies or not, if you do not we will generate new ones. This allows us to track individual unique users and how often they are visiting our website.

These cookies cannot be used to identify specific individuals, the cookies are used for statistical purposes only.

4 Third party cookies

Please note that during your visit to this website you may notice some cookies that are not related to our site. Unfortunately we do not control these cookies, but we've done our best to identify and give information on these cookies below.

The table below details which cookies are used by this website:

Cookie NameDescription of cookie
OPSBrowserOpenRemembers when you entered the site.
OPSUserKeeps hold of information regarding the logged in user.
ASPSESSIONIDMicrosoft ASP.NET browser session cookie, required for remembering where you are accessing on the site.
_UTMAThis keeps track of the number of times a visitor has been to the site, when their first visit was, and when their last visit occurred
_UTMBA timestamp of the exact moment in time when a visitor enters the site
_UTMCA timestamp of the exact moment in time when a visitor leaves the site - having waited 30 minutes for another pageview to happen, and if it doesn't, it expires
_UTMZThis keeps track of where the visitor came from, what search engine was used, what link was clicked on, what keywords used, and where in the world the site was accessed from

5 Removing cookies

We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by our website, or any other website, you can do this through your browser settings. The Help function within your browser should tell you how, or you can use one of the following links:

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on browsers (as above), how to delete cookies from your computer and more general information. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

Please be aware that restricting cookies may impact on the functionality of this website. 

We use a number of suppliers who also set cookies on our websites on our behalf in order to deliver the services that they are providing.

6 Useful links

For more information on cookies, please see the link below:

All About Cookies